Summer 2012 View Online  |  Subscribe  |  Find Suppliers
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Garage Door Techs Caught on National Canadian TV

Exposed on TV
What do you say when a garage door technician is caught on national TV urinating in a customer’s garage?

“Oh, my God.”

That’s what Tom Harrington said, the host of CBC’s “Marketplace,” the Canadian equivalent to “Dateline NBC.”

But urination was not the worst behavior of garage door techs exposed in this hidden-camera investigation. Our complete report covers all the key aspects of this shocking story. Read on.

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Must-See TV for Door Dealers

Bad Behavior

The hidden-camera investigation of CBC’s “Marketplace,” aired March 2, exposed a disturbing new GDO technician trend likely affecting all of Canada.

Viewed by 1.3 million people, “When the Repairman Knocks” also revealed gross overcharging and replacing a circuit board on a brand new opener.

Missed the show? You can watch it here. The garage door segment begins 28 minutes into the video.

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The Hottest New Products
at Expo 2012

Hottest New Products“What were the hottest new products at Expo 2012?”

That’s the question we asked dealer attendees from throughout North America. Surprisingly, the top three products were all from the same product category.

And they weren’t garage doors. Read on.

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Another Industry Buyout

Industry Buyouts

Who are these men, and why are they smiling?

It all has to do with garage door hardware, Assa Abloy, and a shifting of the power structure of the worldwide garage door industry. Read on.

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EPA RRP: The Very Latest


Several senators are supporting a new bill to change EPA’s RRP Rule.

EPA has cranked up its inspections and has announced new fines against RRP violators. And some states are clarifying its RRP rule by defining “disturb.” Finally.

We’ve got all the details here.

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Expo 2012 in Review

Expo 2012 Review

Did you miss Expo 2012?

You’re not alone. Only 2,125 dealer personnel attended, the lowest in more than 10 years.

But we were there. See our pictorial review.

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  Lift Master

D&AS Insider is emailed quarterly to about 5,000 professionals in the door and access systems industry. Door & Access Systems newsmagazine is mailed quarterly to 20,000 industry professionals. Approximately 90 percent of our magazine readers are door and access systems dealers.

The magazine and this newsletter are published by the Door & Access Systems Manufacturers Association (DASMA), North America’s primary association of manufacturers of garage doors, rolling doors, door and gate operating devices, high performance doors, and related products.

Door & Access Systems


1300 Sumner Avenue
Cleveland, OH 44115-2851
Phone 216-241-7333
Fax 216-241-0105


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  Northwest Doors